Why did those who returned the iPhone Duo give up?

In the survey conducted by 9to5Mac readers, the reasons for returning the iPhone Duo started to be discussed, because 30 percent of those who bought the device returned it. The number of votes in the poll is approximately 6,000. Still, the author sees no reason for Apple to worry.

iPhone Duo return reasons survey

The Verge reported on iPhone Duo buyers who returned the device within Apple's 14-day "no questions asked return" period. So 9to5Mac asked its readers whether they would keep the device. The first return period for those who received the first delivery with pre-order has expired.

After nearly 6,000 plays, nearly a third of respondents said they returned Duo. For any other device, this rate would be a serious problem. As for Duo, according to the author, it is not a surprise.

What are the reasons for returning iPhone Duo?

Apple described the iPhone Duo as "the most radical change since the original iPhone." The change manifests itself in weight, aspect ratio of the front screen and the way the device is used. Moreover, when the high price is added, the author thinks that many buyers look at the device as a trial rather than a permanent choice.

Ryan Christoffel from the team is also an example of this approach. After a week, he concluded that Duo was probably not for him. Therefore, the readers' justifications are worth reading carefully.

Readers who returned it listed their reasons as follows:

Not being able to switch back to Touch ID

The cameras are decisive for themselves

The device is awkward to use, the external screen is too small

Not wanting to turn the phone on every time for the bigger screen

Finding the fixed dock on the external display unusable

Using the phone with the left hand

Sand got into the hinge

A reader spent a night in a tent in the Sahara Desert during a trip to Morocco. He tried to keep the phone away from the sand. On the second day, while turning on the device in the tent, he heard a crackling sound from the hinge.

Sand got in. He tried everything to clean it, but it didn't work. The internal screen continued to work smoothly, but the phone would no longer turn on completely. You had to force it to close it. That's why the reader also counts the hinge among the reasons for returning the iPhone Duo.

The author says the Duo cannot be his only phone because he prioritizes the camera. However, he adds that he still admires the device. On the other hand, delivery times continue to extend; Random checks show shipment is at the end of January.