LG U+ launches AI analysis system to prevent voice phishing and smishing during Chuseok holiday

Monitoring with AI-based analysis system… A police hotline has also been established.

(Seoul = Yonhap News) Reporter Park Hyeong-bin = LG U+ [032640] announced on the 13th that it will operate a special response system centered on the artificial intelligence (AI)-based 'customer damage prevention analysis system (Secure.AI+)' to prevent damage from voice phishing and smishing during the Chuseok holiday.

LG U+ will establish a dedicated monitoring system at its Magok headquarters in Seoul by the end of this month and strengthen activities to track and block malicious app servers that can lead to voice phishing and smishing.

In particular, the customer damage prevention analysis system, which is an AI-based internal and external data integrated analysis and response system, tracks malicious app control servers operated by voice phishing organizations.

In addition, we plan to establish a hotline with the police to share relevant information if a case of malicious app infection is confirmed and to immediately respond to police requests to block it.

If traces of customer communication with a malicious app control server are confirmed through internal analysis, a KakaoTalk notification message is sent to warn of a dangerous situation.

Hong Kwan-hee, head of LG U+'s Information Security Center (CISO, executive director), said, "LG U+ will operate a 24-hour monitoring system before and after the Chuseok holiday and will do its best to prevent damage to customers. We hope that customers who receive notification messages about the risk of malicious apps should immediately visit the nearest police station or LG U+ store to take necessary action."