LINE official account crashed again! The store crashed and I couldn’t return customers. I just shipped the package more than 2 months ago.

LINE reported another crash! At around 4 pm today (6th), many users suddenly discovered that the chat room of the "LINE official account" was suspected of being abnormal, and messages could not be transmitted normally. Many stores also reported the disaster on Threads, and some LINE official accounts also reported glitches in the background. The screen displayed "System maintenance, chat function is currently suspended", which made many editors feel helpless.

Judging from the reports on Threads, the disaster began to spread around 4 p.m. Some stores said that the official account chat room could not send messages normally regardless of whether they were operated by mobile phones or computers. Some people had no choice but to post to ask other stores if they encountered the same situation. They even smiled bitterly and said, "Can I get off work now?"

The monitoring website Downdetector also showed that after 3 pm today (6th), LINE-related failure reports began to increase significantly. Many of the problems focused on the official account being unable to send messages.

It is worth noting that this is not the first time that LINE’s official account has experienced abnormalities recently. A similar situation also occurred on the afternoon of July 28. At that time, many merchants also encountered problems such as being unable to send and receive messages normally, and being unable to respond to customers immediately.

As of 6:45 pm on the 6th, the abnormality in LINE's official account has not been completely ruled out, and LINE officials are still awaiting further explanation of the cause and repair progress.