The Financial Supervisory Commission emphasizes that it will not use LINE to contact people for business transactions to guard against fraud

Beware of scams! Will the Financial Supervisory Commission use LINE to contact the public for business transactions? (Photo by reporter Wang Menglun)

[Reporter Wang Menglun/Report from Taipei] Recently, unscrupulous people have faked the name of the Financial Supervisory Commission and made false documents and announcements. In the name of "returning confiscated criminal proceeds to the victims" and "refunding", they lured people to scan the QR code attached to the document to join a designated LINE account, and provide their name, contact number, identity document and relevant certificates and other information. In this regard, the Financial Supervisory Commission emphasized that it "has not" and "will not issue" the above notice to remind the public to beware of fraud.

The FSC "will not" use LINE to contact people for related business, nor will it ask people to provide personal or financial information through LINE.

Please read on...

The above situation is a scam. People should not believe it and do not scan the relevant QR Code, join unknown LINE accounts or provide personal and financial information. Such tactics take advantage of people's trust in government agencies and the desire of victims of fraud to recover their money, inducing people to have further contact with fraud groups. They should be particularly vigilant.

The Financial Supervisory Commission reminds the public to follow the following principles when receiving similar notices:

1. Do not scan QR Code or add unknown LINE: Government agencies will not use unknown LINE "Project Customer Service" as a way to return criminal proceeds or apply for a refund.

2. Not providing important personal information: Do not follow LINE account instructions to send information such as identity documents, passbooks, debit cards, credit cards, online banking account passwords, and one-time dynamic (OTP) verification codes.

3. Failure to remit money or operate financial accounts in accordance with instructions: If the other party requests remittance, transfer or operation of ATM or online banking in the name of "refund", "return of criminal proceeds", "fund verification", "deposit", "handling fee", etc., the operation should be stopped immediately.

4. Self-verification through official channels: If you receive a document, text message or communication software message claiming to be a government agency, you should check the contact number published on the official website of the agency for confirmation. Do not directly use the phone number, link, LINE account or QR Code contained in the document, text message or communication software message.

5. Dial 165 for verification: If you have any questions, you can call the "165" anti-fraud consultation hotline of the Police Department of the Ministry of the Interior for verification; if it involves forging the name of the Financial Supervisory Commission, you can also call the Financial Supervisory Commission hotline (02) 8968-0899 for verification.

The Financial Supervisory Commission emphasized that fraud groups may use forged government agency documents, seals, agency logos, names of supervisors or persons in charge, etc. to increase credibility. Documents that appear official and have agency names or seals do not mean they are genuine official documents. If the public has been defrauded before, please beware of being contacted again by fraud syndicates in the name of "assisting in the recovery of funds", "returning criminal proceeds" or "refunding" to avoid suffering "secondary fraud".

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