Microsoft announced that widespread improvement has been achieved in its problematic services.

Microsoft made a statement regarding the access problem experienced in some of its services.

In the statement, it was stated that we are deeply sorry for the disruption the incident caused on customers and business partners, and it was stated that the trust of users in the company's services and the responsibility that comes with this trust are taken extremely seriously.

In the statement, it was stated that a wide-scale recovery and stability was observed across the services, and it was stated that the outage was caused by a technical problem not related to cyber activities or artificial intelligence.

In the statement, it was stated that the problem arose during a previous network capacity upgrade and manifested itself after a recent network change. The main problem has been resolved and work is continuing for customers and regions whose services have not yet been restored.

In the statement, it was noted that the services were gradually reactivated due to the magnitude of the demand, and that the stability of the systems was verified at every stage, and although this approach prolonged the process, it helped to re-provide the services in a stable manner.

In the statement, it was stated that the company would publish a report after the investigation was completed.

The hours-long outage disrupted the activities of companies and public institutions around the world.

User notifications began to arrive about access problems in Microsoft's services such as Microsoft 365, Outlook and Teams on November 12.

In previous statements from Microsoft, it was stated that an increase in load was detected in certain parts of the infrastructure in more than one region and that this may have caused connection errors.

It was stated in the statements that the increased load was not due to the increase in traffic, but that the unexpected shutdown of some servers increased the load on the remaining infrastructure, and that efforts were being made to put the servers in question back into service.

During the hours-long outage, users in more than 70 countries reported access problems, and there were disruptions in the activities of public institutions and companies around the world.

Problems in services widely used in the business world, such as Outlook and Teams, disrupted users' activities such as accessing their emails, managing their calendars and organizing online meetings.