Shop workers in the UK: have you experienced abuse from customers?

More than half of UK shop workers face abuse or attacks from customers every week, according to new research by the charity Retail Trust. The figure has risen from 33% to 54% in just two years, prompting calls for shoppers to show greater respect ahead of the upcoming busy Christmas period.

We’d like to hear from retail workers about their experiences. Have you faced verbal abuse, threats or physical violence from customers or have you been filmed without your consent?

How has this affected you and your colleagues? Do you feel customer behaviour has worsened in recent years? Do you feel adequately supported by your employer?

Share your experiences using the form below.

If you’re having trouble using the form click here. Read terms of service here and privacy policy here.