Worldwide disruption: Microsoft does not assume "malicious activity" - services are gradually restarting
Tens of thousands of users worldwide affected by outages in Outlook, Teams and Copilot
Quick Look
- Since Thursday, tens of thousands of Microsoft users worldwide have been struggling with outages in Outlook, Teams and Copilot.
- The group rules out malicious activities and is working to stabilize services through data traffic optimization.
AI-generated summary
Why It Matters
Since Thursday there have been global disruptions in Microsoft services such as Outlook, Teams and Copilot. The cause is not yet fully understood, but malicious activity has been ruled out.
Since Thursday, tens of thousands of Microsoft users have had problems accessing their email. The use of Teams is also restricted. The company does not believe that anyone with bad intentions is behind the failure.
The US technology group Microsoft has so far seen no signs that the global disruption of the company's products is due to "malicious activities". "At this time, we have no evidence of malicious activity that caused this incident," the company said. “We will continue to treat this incident with the utmost urgency and priority until it is fully resolved.”
A massive disruption at Microsoft has been causing tens of thousands of users problems accessing their emails in the Outlook email program since Thursday. As the disruption platform Downdetector reported, the disruption spread worldwide within an hour and paralyzed Microsoft services in 74 countries and regions. Other company products such as the Teams communications service and the AI assistant Copilot were also affected.
Microsoft says it is making progress bit by bit in fixing the extensive disruption. “Thanks to our recent traffic optimization measures, we are seeing positive results in terms of service stability and increased capacity,” the software company said on Platform X. These measures would now be expanded to other affected regions in order to ensure lasting stabilization.
What to Watch
AI outlook — possibilities, not facts
Full restoration of services after optimization measures are completed.
Likely · Within hours
Open Questions
- What is the exact technical cause of the malfunction?
- When will full functionality be restored worldwide?
