Worldwide disruption of services: Microsoft does not assume “malicious activity”.
After global problems with Outlook and Teams, Microsoft reports initial progress in resolving problems.
Quick Look
- Since Thursday, tens of thousands of Microsoft users worldwide have been struggling with Outlook, Teams and Copilot failures.
- The group sees no evidence of malicious activity and reports progress in stabilization.
AI-generated summary
Why It Matters
Global outage of Microsoft services affects tens of thousands of users in 74 countries and regions.
Since Thursday, tens of thousands of Microsoft users have had problems accessing their email. The use of Teams is also restricted. The company does not believe that anyone with bad intentions is behind the failure.
The US technology group Microsoft has so far seen no signs that the global disruption of the company's products is due to "malicious activities". "At this time, we have no evidence of malicious activity that caused this incident," the company said. “We will continue to treat this incident with the utmost urgency and priority until it is fully resolved.”
A massive disruption at Microsoft has been causing problems for tens of thousands of users accessing their emails in the Outlook email program since Thursday. As the disruption platform Downdetector reported, the disruption spread worldwide within an hour and paralyzed Microsoft services in 74 countries and regions. Other company products such as the Teams communications service and the AI assistant Copilot were also affected.
Microsoft says it is making progress bit by bit in fixing the extensive disruption. “Thanks to our recent traffic optimization measures, we are seeing positive results in terms of service stability and increased capacity,” the software company said on Platform X. These measures would now be expanded to other affected regions in order to ensure lasting stabilization.
What to Watch
AI outlook — possibilities, not facts
Full recovery of all Microsoft services after traffic optimization
Very likely · Within hours
Open Questions
- What was the exact technical cause of the global outage?
- When will all services be fully available again?
