The 12th Express "Last Mile" Conference was held in Beijing

China News Service, Beijing, November 6 (Reporter Wang Mengyao) The 12th Express "Last Mile" Conference with the theme of "Change to the New, End to Warmth" was held in Beijing on the 6th. Experts from relevant departments and research institutions such as the State Post Bureau and China Academy of Macroeconomics, as well as representatives from postal, express, e-commerce, related industries and other enterprises, conducted discussions and exchanges around promoting high-quality development of express delivery to build consensus on development.

At present, receiving express mail has become an important way of life for the people. More than 6,300 parcels per second and an average of 540 million parcels enter the delivery channel every day. The annual per capita express delivery usage in my country exceeds 140 parcels. Our country has built the world's largest delivery network with the widest coverage and the largest number of beneficiaries. The express delivery industry’s contribution to economic and social development has become increasingly prominent, becoming an important support for promoting consumption, expanding domestic demand, and stabilizing growth.

The meeting emphasized the need to deepen the construction of the rural delivery logistics system, promote the deep integration of express delivery and advanced manufacturing, actively embrace new consumption formats, thoroughly implement the "artificial intelligence + postal express delivery" action, and simultaneously promote the green and low-carbon transformation of the industry. Firmly establish the overall national security concept, strictly implement the "three systems" for delivery security, strengthen production safety and information security, continuously improve the quality of express delivery services, guard every barrier, and let warmth and trust reach thousands of households.

The meeting pointed out that couriers are the cornerstone of the "last mile", and it is necessary to take a clear-cut stand against "involution" competition, improve the rights and interests protection system, increase vocational skills training, deepen the "Warm Bee Action", strengthen industry party building and corporate culture construction, so that couriers can have expected income, guaranteed rights and interests, and a direction for their efforts.

The "China Express Terminal Service Innovation and Development Status and Trends Report (2026)" released at this conference put forward suggestions such as improving the long-term governance mechanism of "anti-involution", strengthening the protection of the rights and interests of couriers, accelerating terminal digital upgrades, and promoting terminal resource sharing. The "Report" shows that with the continuous optimization of terminal delivery models and the widespread application of intelligent tools, the carrying capacity of the "last mile" of express delivery continues to increase, terminal business formats are clearly differentiated, value-based and inclusive outlets are developing in dislocation, and a differentiated competition pattern is gradually formed. The systematic application of terminal technology and sustainable operation of rural delivery will be the main direction for the industry to break the situation.

With the deep integration of new technologies such as big data and artificial intelligence with the postal express industry, the technology-intensive nature of the industry has become more prominent, and many new types of jobs and new positions have emerged. This conference specially invited representatives from the front lines of corporate technological innovation and industry vocational education colleges to interact and communicate, and explore the technological momentum that supports the high-quality development of express delivery through "new express work stations" such as route planning, drone maintenance, and robot maintenance.

Since 2015, the Express "Last Mile" Conference has been committed to solving the difficulties and blockages that restrict express delivery end services, inviting experts from inside and outside the industry to provide advice. This year is the 12th conference. This conference is hosted by China Post Express Newspaper and supported by the Development Research Center of the State Post Bureau, the Postal Industry Security Center and the China Express Association.