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The New Taipei City Government Family Education Center promotes individualized family education services and helps families face parenting and communication problems by training family life coaches. This year, the second phase of the program has trained 14 more coaches, bringing the total to 31.
Group photo of family life coaches at the 2026 International Academic Symposium. (Provided by the Education Bureau)
The New Taipei City Government's Family Education Center promotes individualized family education services. This year, it will train 14 more family life coaches in the second phase of the program, and has trained a total of 31 professional coaches to accompany families when they face parenting and communication problems. Recently, three coaches have presented their practical experiences at international academic seminars. The Education Bureau stated that if the public has needs such as education or marriage, they can call a dedicated hotline or be referred online and a coach will provide personalized companionship.
Lin Shiying, director of the Family Education Center, pointed out that family life coaches do not directly provide standard answers to families, but help families see problems clearly, take stock of resources, and find methods that suit them through companionship and dialogue. Through systematic courses, case discussions and practical exercises, the training strengthens the coach's ability to listen, question, give feedback and focus on goals. Based on the actual life situation of the family, the coach can clarify needs and find feasible change directions.
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Lin Shiying said that after completing the course, family life coaches will provide personalized services, and the center will also continue to conduct professional enhancement and case exchanges to improve service methods. At the "2026 International Academic Symposium on Child Development and Family Research" held on October 3, a total of three New Taipei family life coaches presented their practical results, shared their experiences in accompanying families, and demonstrated their promotion results through cross-domain exchanges.
The Education Bureau stated that every family has different issues and services need to be tailored to individual needs. If the public has questions about parenting, parent-child communication, marriage relations or other family issues, they can call the consultation hotline (02-412-8185), or be referred by social affairs, schools and other units. After evaluation by social workers, family life coaches will provide individualized companionship to help families improve interactions and enhance their ability to face and solve problems.
Family life coaches gather at seminars to present results and promote communication. (Provided by the Education Bureau)

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