Yunlin County Government trained 500 interviewers and launched a survey on elderly people living alone in the middle of this month

The Yunlin County Government has invited 48 community associations and groups in the county to train about 500 interviewers, and will launch a survey of elderly people living alone in the middle of this month. (Photo provided by Yunlin County Government)

In order to strengthen its capacity to serve the elderly living alone, the Yunlin County Government cooperates with the Ministry of Health and Welfare's "Expansion of Services for the Elderly Living Alone Plan" to promote visits and follow-up care services for the elderly living alone starting this year. The County Social Affairs Department stated that it has explained the project content, interview process, life care assessment, data registration, service provision and related precautions to all social welfare units, and trained about 500 interviewers. The interview operation will be fully launched after the middle of this month.

The county government reminded that when interviews begin after mid-September, the interviewers will wear certified interviewer certificates and carry relevant official documents or project documents from the Ministry of Health and Welfare for people to check their identities. The interviewers will not ask people to provide financial accounts, ATM cards, passwords, or conduct monetary transactions. If you have any doubts about your identity or interview matters, you can call the 1999 County Citizen Service Hotline, or contact the Social Affairs Department of Yunlin County Government for verification.

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Director of Social Affairs Lin Wenzhi said that this project will use relevant information such as single-living households in the user administration as the initial interview source, and have trained interviewers conduct on-site visits to confirm the elderly’s living and living conditions. Through life care assessment, we will understand the actual needs of the elderly in terms of physical condition, self-care, interaction with relatives, friends and neighbors, and service willingness, and provide follow-up services based on the assessment results.

Lin Wenzhi said that this interviewer training invited 48 community development associations and related private units across the county to participate, so that front-line interviewers can fully understand important matters such as the identification principles of elderly people living alone, operation of life care forms, interview skills, needs level assessment, follow-up service links and personal data protection, etc., so as to improve interview quality and service consistency.

Lin Wenzhi said that through this expanded survey and service network construction, we will combine the local strength of the community and the capacity of private services to establish a denser support network for the elderly living alone, so that the elderly in need can be seen early and receive timely care.

The Yunlin County Government has invited 48 community associations and groups in the county to train about 500 interviewers, and will launch a survey of elderly people living alone in the middle of this month. (Photo provided by Yunlin County Government)