Banks are required to accept cash payments, the only reason for refusal is the lack of a cash register

Banks and their branches are required to accept cash payments. The only legal reason for refusing to accept cash is the absence of a cash register in the branch. If a client encounters a refusal, he can contact the Bank of Russia or Rospotrebnadzor.

MOSCOW, September 27 - RIA Novosti. Banks and their divisions are obliged to accept cash payments, the only legal reason not to do this is the absence of a cash register in the branch, Yulia Suvorova, director of legal affairs at Compare, told RIA Novosti.

“The only legal and valid reason for refusing to accept cash is the absence of a cash register in the branch; in all other cases, the bank is obliged to accept cash and carry out the transaction necessary for the client,” she said.

Suvorova also noted that if the client still encounters a refusal, then it makes sense to clarify the reason and contact the bank to clarify the situation.

And if the issue cannot be resolved, “you can send an appeal to the Bank of Russia or Rospotrebnadzor,” she explained.

The lawyer also recalled the obligation of credit institutions to accept the ruble at face value, which is enshrined in law.

“This follows from Article 140 of the Civil Code and Article 30 of the Law “On the Central Bank of the Russian Federation,” and no internal regulations of the bank can cancel them,” she concluded.