The online administrative system of Osaka City, Japan is suspected to have been leaked. Good luck "these data" are fine
Quick Look
- Osaka City announced that the names and email addresses of users registered in the city's administrative online system may have been leaked due to illegal access to the external email delivery service company "Arara".
- Officials called on the public to beware of fraudulent emails.
AI-generated summary
Why It Matters
Arara's email delivery service is used by an external company that provides online administrative procedures in Osaka City.
Osaka City announced today that the names and email addresses of users registered in the city's administrative online system may have been leaked, but the relevant information does not include credit card information and personal numbers (My Number).
Osaka City announced today (3rd) that the names and email addresses of users registered in the city’s administrative online system may have been leaked. It is reported that this incident was caused by illegal access to the email sending service company "Arara" used by the system.
The Sankei Shimbun reported that Osaka City said that an external provider of an "administrative online system" that can handle administrative procedures such as household registration transcript applications online has used Arara's email delivery service. The city government was notified by the operator on the evening of the 2nd that a leak may have occurred. The relevant information does not include credit card information and personal number (My Number).
The email sending service has been unavailable due to emergency maintenance since October 31. It has not yet been confirmed that the Osaka City administrative online system itself has been illegally accessed, and the city government is investigating whether the leakage of personal information has indeed occurred.
In addition, Osaka City also appeals to the public on its official website not to open URL links or attachment files included in unfamiliar emails, and not to enter passwords or credit card information.
What to Watch
AI outlook — possibilities, not facts
Osaka City Government to announce results of personal information leakage investigation
Likely · Within days
Open Questions
- Was any specific user information actually stolen?
- How many names and email addresses were leaked?






