Protection agency, 'disruptions due to flight chaos do not cancel passenger rights'

The blockade of air traffic in the United States has generated thousands of cancellations and delays, with serious repercussions also on routes between Europe and the USA.

Taking stock of the protections for the travelers involved is RimborsoAlVolo, a company specialized in defending the rights of air passengers, which reminds us that even in emergencies, carriers remain bound to specific obligations.

"Even when a disruption is caused by exceptional circumstances, passengers' rights do not cease", underlines the company, specifying the difference between the right to assistance and actual financial compensation: "It is important to distinguish the reimbursement of expenses incurred directly and resulting from the disruption (extra nights in hotels, meals, replacement flights or trains in the event of failure to reroute) from any financial compensation, which instead requires an evaluation of the individual circumstances and is not due in the case of exceptional circumstances".