Supermarket chains have difficulty recruiting people for the night shift, and many stores have canceled their 24-hour business model. Meilienshe, which has stores similar to those of supermarkets, has not provided 24-hour services since its establishment. Most store opening hours are maintained at "7 a.m. to 12 noon." The market describes the coming labor shortage as "uncertain." (File photo)
[Reporter Yang Yamin/Special Report] Chain supermarkets have difficulty recruiting people for the night shift, and many stores have canceled their 24-hour business model. Meilienshe, which has stores similar to those of supermarkets, has not provided 24-hour services since its establishment. The business hours of most stores are maintained at "7 a.m. and 12 a.m.", and the market describes it as "uncertain" about the coming labor shortage.
Sanshang Shopping said that when Meilienshe was founded in 2006, its stores were mainly opened in residential areas and alley-type business districts. When initially planning store business hours, they mainly considered the characteristics of the business district where each store is located and the lifestyle of surrounding residents. Currently, there are approximately 813 stores in Taiwan, with business hours ranging from 7 a.m. to 12 p.m., and some stores close at 11 p.m. earlier than 24-hour operation.
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After the three merchants merged with OKmart convenience store, will they follow up with the American Integrity Society in the future? Stores that do not need to be open 24 hours a day will be gradually cancelled. Sanshang Shopping said that it is still in the overall planning and evaluation stage. In the future, the business hours of some stores may indeed be adjusted based on comprehensive factors such as the characteristics of different business districts and consumer demand.
The Allianz Welfare Center stated that some stores have tried to operate 24 hours a day in the past. After a period of observation, it was found that most consumers entering supermarkets still mainly buy during the day. Therefore, about 1,250 physical stores in Taiwan have generally maintained operations from 8 am to closing at 11 pm.
As consumption habits change, during the epidemic warning period in 2021, the demand for home delivery of fresh groceries has increased. Quanlian's "Hourly Delivery" has launched a 24-hour operation test of the "Hourly Delivery Specialty Store", extending the delivery range from 3 kilometers to 5 kilometers, creating a "hurry up hourly delivery, Quanlian's arrival" full-time, dual-platform service.
At present, Quanlian has built 9 "Hourly Specialty Stores" to provide 24-hour delivery service to meet consumers' immediate purchasing needs at night. Not only can Quanlian be purchased during the day, but also during late night hours.
Observed from hourly data, the demand for night orders is strong, accounting for about 30% of the total orders. The consumption scenarios are also quite diverse, including night owls, night shift workers, and families with temporary daily supply needs.
Uni-President Group's Wanjiafu mass merchandisers and Lejiakang supermarkets currently have 9 and 113 branches in Taiwan respectively maintaining 24-hour service. Will the 24-hour store opening be shortened in the future? According to internal reports, it is observed that some consumers still have the need to purchase at night, and whether the business hours will be adjusted will need to be further observed and evaluated.
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