There is insufficient manpower for the night shift in supermarkets. The boss personally provides the shift. Students would rather take on the cases freely.

[Reporter Huang Xulei/Special Report] "No one wants to have a big night out"! A former supermarket franchisee revealed that the night shift manpower is insufficient, and even the boss has to go to the campus to recruit reserve cadres. Huang Yancong, a professor of the Department of Business Administration of Tunghai University, said that students would rather take on the freedom of business than earn the hard-earned money after a long night. "The cost of opening a store for one night is at least 3,000 yuan," and many stores would rather close their doors.

According to statistics from the Ministry of Labor, basic wages in Taiwan have been raised for ten consecutive years, with hourly wages rising from 120 yuan in 2016 to 196 yuan in 2026, a cumulative increase of 63.3%. Former supermarket franchisees revealed that supermarket personnel costs account for more than 70%, and late-night wages are 20% higher than morning and evening shifts. There are not enough resources to maintain manpower, and even bosses have to work long shifts.

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Huang Yancong, a professor at the Department of Business Administration at Tunghai University, said that the eight-hour operating costs of supermarkets late at night include water, electricity, and work-study students. If the business district is not bustling, it will not be able to sustain a profit. Store owners will have to use daytime profits to cover the night shift, or pull down the iron gates late at night.

Huang Yancong emphasized that the social structure is turning towards a low birthrate, and the values ​​​​of young people have changed. More than 20 years ago, they were willing to work late nights to "earn a little more." Now they do not want to be tied to a supermarket and there are risks. They would rather take on cases freely. Business owners come to reserve cadres, and students are not willing to do so.

Supermarket clerks go from cashiering and checking out to making coffee, making ice cream, boiling tea eggs and hot dogs, handling payment collection and operating business machines. In the middle of the night, they have to wash coffee machines and Oden machines and inventory and replenish goods. The business owner said that "no one has applied for more than half a year." The boss has to take turns to work.

Ye Junheng, director of the Digital and Global Marketing Research Center of Feng Chia University, said that there are very few customers in residential commercial districts in the middle of the night, and if they continue to operate 24 hours a day, the personnel and operating costs are no longer in line with efficiency.

Ye Junheng emphasized that the future is not about the disappearance of 24-hour supermarkets, but "precision operations based on the needs of business districts." Comprehensive 24-hour operations will begin to move towards selective 24-hour operations, depending on the economic benefits of location selection.

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