DASK Damage Notification and Compensation Process Description
Quick Look
- Application channels, required documents, appraisal process, compensation payment method and right of objection for DASK damage notification after the earthquake are explained.
- Application can be made via Alo DASK 125, e-Government or DASK website.
- Payments are made to the IBAN account and are usually completed within a few weeks of confirmation.
AI-generated summary
Why It Matters
It is necessary to apply to DASK for damage assessment and compensation process after the earthquake. Although the notice period is legally flexible, it is recommended to apply early.
DASK DAMAGE NOTIFICATION
For damages occurring after the earthquake, it is necessary to report the damage to DASK as soon as possible. Although the notice period has a certain flexibility legally, it is of great importance to make the application immediately after the earthquake to avoid congestion and speed up the process.
THROUGH WHICH CHANNELS CAN DAMAGE NOTIFICATION BE MADE?
Digital and call center channels can be used to report DASK damage. Applications are made through the Alo DASK 125 call center, through the e-Government portal or through the online damage reporting system on the official website of DASK.
WHAT DOCUMENTS ARE REQUIRED TO APPLY FOR DAMAGES?
The basic information that must be included during the damage report or expert review is as follows: The insured's T.R. identification number, policy number, full address of the damage location, title deed information and an active IBAN number of the building owner. Although some documents may be relaxed in case of disaster, policy and identity information are essential.
HOW DOES THE DAMAGE ASSESSMENT PROCESS WORK?
After the notice is made, independent insurance experts appointed by DASK come to the house to inspect the building. Expert; Prepares a damage assessment report by taking detailed photographs of the building's load-bearing system, walls and interior damage. At this stage, it is important to be present at the house and show all damage in the building.
WHEN AND WHERE IS THE DAMAGE COMPENSATION PAYMENT PAID?
The compensation amount is calculated after the expert report is completed and approved by DASK. Payments are deposited to the IBAN account of the insurance holder notified at the notification stage via direct transfer or EFT. Depending on the density, payments are usually completed within a few weeks after file approval.
IS THERE THE RIGHT TO OBJECT THE DAMAGE COST?
The right to object is reserved if the compensation amount determined by the expert is found to be low or if the damage to the building is not fully covered. After notification of the decision, a written objection may be made to DASK within the legal period, and if necessary, a re-expertise review may be requested.
DAMAGE FILE TRACKING VIA E-GOVERNMENT
After applying, it is possible to follow the stage of the file at any time. By logging into the e-Government portal, it is possible to see the file status within seconds via the "Compulsory Earthquake Insurance Damage Inquiry" service.
Open Questions
- What are the criteria used to calculate the compensation amount?
- How many days is the objection period determined?
- Who pays the appraisal fee?
