Hong Kong's Hospital Authority Deploys AI and Robotics at New Support Services Centre
The new facility in Tung Chung handles laundry processing and meal production for public hospitals using advanced automation.
Quick Look
Hong Kong's Hospital Authority introduced AI and robotic automation at a new six-storey support services centre in Tung Chung, handling laundry and meal production for public hospitals to boost efficiency and worker safety.
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Why It Matters
The new support services centre began operations in March last year and recently opened to the press.
Hong Kong’s Hospital Authority has rolled out artificial intelligence (AI) and robotic automation at its new support services centre to handle laundry processing and meal production for public hospitals, aiming to boost efficiency and worker safety.
The six-storey, 62,000-square-metre centre, which houses the central laundry and food production unit, opened its doors to the press for the first time on Tuesday since beginning operations in March last year.
Located in Tung Chung on Lantau Island, the facility meets about half of public hospitals’ laundry and meal demand, deploying X-ray sorting, robotic arms and cook-chill kitchen technology.
Open Questions
- What was the total cost of building the new facility?
- How many workers have been affected by the automation rollout?




