Shin Kong Security launched the "SKS AI Smart Store Manager" at the "2026 Taiwan World Franchise Exhibition". (Provided by Shin Kong Security)
[Reporter Chen Yongji/Report from Taipei] Labor shortages and increases in basic wages have pushed up labor costs, and chain store openings and operations have become increasingly challenging. Shin Kong Life Insurance will exhibit its smart store opening solution "SKS AI Smart Store Manager" at the "2026 Taiwan World Franchise Exhibition" held today, using AI, imaging and data analysis to help operators move from "looking at stores" to "understanding stores."
Shin Kong Security provides services to nearly 20,000 chain customers across Taiwan. From many years of front-line service experience, we have observed that store management needs have gradually extended from "safety protection" in the past to comprehensive management of personnel, operations, equipment and environment. Therefore, Shin Kong Security is in "2 026 Taiwan World Franchise Exhibition" displays smart store solutions, focusing on the most critical safety, customer and operational management needs of store operations, and on-site demonstrations of "regular customer identification", "theft detection", "humanoid detection" and "behavior identification" and other AI applications.
Through automatic collection of information, data analysis and report generation, operators can grasp the operating status of different stores at different times without having to inquire store by store. Through AI analysis and automatic promotion, they can immediately grasp abnormal and important operating signals, allowing the management method that used to rely on manual store inspections and store manager reports to gradually shift to data-assisted decision-making.
Xinguang Security stated that in the past, when it came to store management, most owners intuitively thought of anti-theft. However, for novice franchisees who lack store management experience, digital tools that are easy to import and easy to understand can help grasp the situation in the store and make quick judgments. They are the best partners. Based on this, Shin Kong Life Insurance launched the "SKS AI Smart Store Manager", which centralizes and organizes the images and information originally scattered in the daily operations of the store, and transforms it into information that operators can quickly understand, judge and take action through AI analysis. This allows franchisees to not only know "whether the business is good or not", but also to further understand "why it is good and where adjustments need to be made."
Under the trend of smart retail, Shin Kong Security also continues to expand its ecosystem partner layout, combining its own core services such as security, monitoring and smart security, as well as partner solutions such as POS, to provide flexible introduction according to different store types, scales and development stages. From the past role of "guarding stores" to "managing stores", we have gradually established a one-stop smart store service structure covering security, operations, equipment and data, further extending from existing security protection services to smart operations, and accompanying chain brands and franchisees to create a more efficient store management model.
