China News Service, September 23. According to the "China Railway" WeChat public account, the railway transportation during the Mid-Autumn Festival and National Day holiday will start on September 23 and end on October 8, a 16-day period. The national railways are expected to send 284 million passengers, and an average of about 13,000 passenger trains are planned to run every day. October 1 will usher in the peak of railway passenger flow.
This year's Mid-Autumn Festival and National Day holidays are adjacent, and there is strong demand for travel, family visits, leisure and other travel. Mid-Autumn Festival short-distance passenger flow and National Day long-distance passenger flow are intertwined and superimposed. Railway passenger flow will remain at a high level, and passenger flow is highly concentrated in some sections and periods.
As of 8 o'clock today, Railway 12306 has sold a total of 96.21 million transportation tickets for the Mid-Autumn Festival and National Day holidays. Judging from the ticket pre-sale situation, the popular departure cities are Beijing, Guangzhou, Shanghai, Shenzhen, Hangzhou, Chengdu, Nanjing, Zhengzhou, Wuhan, and Suzhou; the popular arrival cities are Beijing, Shanghai, Guangzhou, Hangzhou, Chengdu, Zhengzhou, Nanjing, Wuhan, Xi'an, Changsha; Beijing to Zhengzhou, Shanghai to Beijing, Guangzhou to Nanning, Guangzhou to Guigang, Beijing to Shanghai, Beijing to Taiyuan, Beijing to Shenyang, Beijing to Xi'an, Beijing to Jinan and other sections have relatively concentrated passenger flow. There are still tickets available for some trains during the peak holiday travel or return periods from September 24th to September 25th, September 29th to October 1st, September 27th to 28th, and October 6th to 7th. During the mid-holiday period from October 2nd to 5th, there are relatively sufficient remaining tickets in all directions.
In order to cope with the peak passenger flow during the holiday, the railway department actively adapts to the diversified travel needs of passengers during the holidays, carefully formulates holiday transportation plans, increases transport capacity, implements convenient and beneficial service measures, activates consumption potential, and provides strong support for safe, orderly and warm travel for passengers and the smooth operation of the national economy.
The first is to increase the supply of transportation capacity to meet travel demand. Railways across the country will implement a peak operation chart and coordinate high-speed rail and normal-speed transportation resources. About 13,000 passenger trains are planned to operate every day. Make good use of the resources of the Wuhan-Xi'an high-speed railway from Xi'an east to Shiyan east, the Jinhua-Jiande high-speed railway from Lanxi east to Jiande, the Hangzhou-Shaoxing-Taizhou high-speed railway from Wenling to Yuhuan, and the new lines and new stations that will be completed and put into operation to effectively enhance regional passenger transportation capabilities. During peak hours, methods such as adding additional passenger trains, reconnecting EMU units, and adding additional carriages to regular-speed passenger trains will be adopted to timely and accurately deploy transportation capacity in popular areas, lines, and time periods. Under the premise of ensuring safety, a maximum of about 890 cross-railway bureau group company passenger trains can be operated in a single day. Among them, night high-speed trains will be operated on the Beijing-Shanghai, Beijing-Guangzhou, Beijing-Harbin and other high-speed railway trunk lines from September 24, September 27, September 29 to October 1, and October 5 to early morning. About 700 more trains can be added; from September 23 to October 12, high-speed trains will operate daily from Beijing to Shenzhen, Nanning, Zhanjiang, Zhuhai, Chaoshan, Kunming, and Hong Kong, Shanghai to Huizhou, Foshan, Guangzhou, and Zhuhai, Shenzhen to Taiyuan, Beijing to Chengdu, Guiyang, Shanghai to Yibin, and Chengdu to Shenzhen and Zhuhai. Carefully organize the operation of regular-speed passenger trains and run public welfare "slow trains" to facilitate holiday travel for people along the line.
The second is to run tourist trains well to serve the holiday economy. To adapt to travel needs such as sightseeing, ecological health care, and red study during the Mid-Autumn Festival and National Day holidays, we work closely with local cultural and tourism departments to carefully design tourist train operating routes and arrange the operation of "Xingguang·Yanzhao", "Tianjin Travel Time", "Panda Special", "Central Plains Railway·South of the Great River", "Southern Train·Xiaoxiang" and "Da'an" Special tourist trains with unique characteristics such as "Beautiful Shangrao" and "Wuyishan National Park Theme Train" and special tourist trains such as "Qilu No. 1 Cultural Relics Research Train" and "China Snow Capital My Altay" connect the natural scenery, cultural monuments and special food along the line, providing passengers with rich travel options and high-quality travel experience. Customized "fan trains" and "fan trains" will be launched to expand new holiday consumption scenarios and help the development of the tourism economy. Carefully organize cross-border passenger transportation, and operate the Guangzhou-Shenzhen-Hong Kong high-speed rail cross-border passenger trains and China-Laos, China-Mongolia, China-Russia, China-Vietnam, and China-North Korea international passenger trains to facilitate cross-border personnel exchanges and serve passengers for cross-border travel and shopping.
The third is to optimize station and train services and improve travel experience. Make good use of the railway 12306 waitlist ticket purchase, online shop selection and other functions, implement a limited-time free refund policy for passengers who mistakenly purchase tickets, provide online and offline itinerary information reminder services, reserve special seats for disabled passengers on each train, and reserve the relevant ticket amount until 2 days before departure. Relying on the railway 12306 big data, the ticket amount is monitored in real time, and the ticket amount is released to stations with concentrated passenger flow in a timely manner to improve the passenger ticket purchasing experience. In-transit services have been strengthened. There are 98 railway Internet ordering stations across the country, and self-operated meals for EMUs have been continuously enriched. Some trains on the Beijing-Shanghai High-speed Railway can reserve self-operated meals online in advance, ranging from 19 yuan to 59 yuan, striving to provide "a box of good meals." Strengthen services for key passengers such as the elderly, the sick, the disabled and pregnant women, improve reservation and response efficiency, open up green and caring channels, and provide full guidance services. Major passenger stations have optimized entry and transfer routes, strengthened guidance for convenient transfers at peak hours, key locations and within stations to ensure the safe and orderly boarding and landing of passengers. 120 stations across the country have implemented convenient in-station transfers for passengers with combined tickets, and 51 stations have allowed passengers arriving from the railway to take the subway without security check. Coordinate with local municipal transportation departments to increase the frequency of bus and subway operations, extend operating hours, and serve the "last mile" of passengers' travel. Strengthen guidance on civilized travel, hold colorful cultural activities to welcome the Mid-Autumn Festival and National Day at some stations and trains, and carry out the "My Railway Scenery" family and country season themed publicity activities to create a civilized and harmonious travel environment.
The fourth is to strengthen emergency support and ensure transportation safety. Adhere to the concepts of people first, life first, and safety first, and comprehensively strengthen holiday safety risk management and safety guarantees. Adhere to proactive prevention and proactive risk avoidance, and make emergency preparations in scenarios such as heavy passenger flow, extreme weather, equipment failure, etc., improve work plans, strengthen practical drills, ensure the safe and smooth flow of railway arteries, and minimize the impact of emergencies on transportation order and passenger travel. We will intensify security inspections and cooperate with the railway public security organs to severely crack down on various illegal and criminal activities to protect safe railways during the holidays.
The railway department reminded that the Railway 12306 website (including mobile client) is the only official train ticket online ticketing platform of China Railway. It is committed to providing fair, just, safe and convenient ticket purchasing and travel services for the majority of passengers. It has never cooperated with any third-party platform organization. There are no additional charges such as ticket purchasing acceleration packages, ticket purchasing membership fees, and carriage seat selection fees. Changes and refunds are strictly handled in accordance with regulations, and the security of passengers' personal information is strictly protected in accordance with the law. Passengers are requested to purchase tickets through official railway channels and look for the official railway 12306 website and "railway 12306" official app. During the Mid-Autumn Festival and National Day holiday, passengers have a strong desire to travel, and some popular areas and time periods may experience highly concentrated passenger flow and severe contradictions between supply and demand. Tickets for some popular trains may be sold out quickly. Passengers are asked to plan their itineraries reasonably and use the railway 12306 waitlist ticket purchase function, or choose to travel by transferring. Before traveling, please pay attention to the railway 12306 App, WeChat or Alipay mini-programs and SMS notifications in a timely manner, and you can also inquire about train operation information through the railway 12306 App. During the holidays, some stations have heavy passenger flow during peak hours. Passengers are asked to arrange their itinerary reasonably, travel at off-peak hours as much as possible, reserve sufficient time to wait at the station, carry your belongings strictly in accordance with the regulations, board the train in an orderly manner, and jointly maintain a good travel environment.
