Lin Junxiu, director of the Digital Industry Agency of the Ministry of Digital Development, attended the "New Opportunities and Resilience of the Food Delivery Industry" forum held by Liberty Times today (29th).
The AI wave is accelerating the digital transformation of industries, and the role of digital platforms is becoming increasingly critical. Liberty Times held a forum on "New Opportunities and Resilience of the Food Delivery Industry" today (29th), focusing on the industry development trends in the AI era. As the digital economy continues to expand and its applications become increasingly deepened, how online and social platforms can seize AI opportunities and create new growth momentum for Taiwan's digital economy has become the focus of attention from all walks of life.
Lin Junxiu, director of the Digital Industry Agency of the Ministry of Digital Development, pointed out at the meeting that platforms play a key role in the digital economy, covering fields such as platform software, cloud, and e-commerce. They also connect supply and demand parties, including workers, manufacturers and other different participants. Regarding the development of platforms in the AI era, Lin Junxiu said that AI has become an inevitable trend in global industrial development.
He mentioned that looking back on the past, the industry has experienced similar transformation waves, such as the introduction of ERP (Enterprise Resource Planning, Enterprise Resource Planning) by enterprises and the promotion of electronics, which have brought considerable challenges and opportunities. At that time, Taiwan was one of the major suppliers of the global supply chain. In the process of promoting the electronicization of the supply chain, it not only helped companies cope with the challenges of ERP introduction and digital transformation, but also accumulated rich experience. Now that we have entered the AI era, the industry is once again undergoing a major transformation, and the development opportunities and potential brought by AI are even greater.
Lin Junxiu pointed out that, especially with the gradual development of technologies such as generative AI and AI Agent, it has almost become an inevitable trend for AI to automate various tasks. During this process, enterprises must also simultaneously carry out digital transformation in order to cope with the new wave of industrial changes.
He said that the impact of AI on various industries is no longer just about improving efficiency and reducing costs as emphasized in the past, but has further extended to product research and development and innovation. For example, in the fields of medical treatment, new drugs and related products, AI can not only improve efficiency, but also assist in the development and creation of new products, bringing wider benefits to society and industry.
In the process of continuous development of AI, “platform” plays an important carrier. Lin Junxiu said that the Digital Industry Agency has paid great attention to the platform economy since its establishment. In the past, platforms could allow small merchants to open stores online and assist them in marketing. After entering the AI era, platforms can further play a role in assisting small and medium-sized merchants and lower the threshold for merchants to use new technologies.
In addition to assisting the development of domestic industry players, Lin Junxiu pointed out that "platform export" is also an important direction that the Digital Industry Agency hopes to promote. If the platform established in Taiwan can attract global consumers to consume on a platform based in Taiwan, the relevant economic value can be retained in Taiwan. This is also an aspect that the Digital Industry Agency attaches great importance to when promoting the platform economy.
In terms of practical applications of AI, the platform can also connect different AI tools in series. For example, AI can be used to conduct specialized and personalized marketing, allowing small and medium-sized merchants to use relevant tools, and further automating processes from marketing to consumption to purchase.
Lin Junxiu said that in the future, the three major aspects of "platform", "AI" and "digital transformation" will become an important foundation for the development of the digital economy. This is also the direction that the Digital Industry Agency will continue to focus on in the future and looks forward to cooperating with all walks of life to promote it.
