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BackDemand for Mid-Level Professionals in India's Non-Tech GCCs Surges 50% in 2025
Demand for Mid-Level Professionals in India's Non-Tech GCCs Surges 50% in 2025
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Economic Times38 minutes agoBusiness1 min readIndia

Demand for Mid-Level Professionals in India's Non-Tech GCCs Surges 50% in 2025

global capability centregccnon-tech

Quick Look

Professionals with 7 to 12 years of experience accounted for over 60% of non-tech global capability centre demand in India in 2025, with roles for this cohort rising more than 50% year-on-year to 207,882 from 138,350, according to a Quess Corp study as companies shifted toward assigning complex business functions to India centres.

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Why It Matters

Companies are shifting non-tech global capability centre operations in India from transactional work to more complex business functions, increasing demand for experienced professionals.

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Professionals with 7-to-12 years of experience accounted for more than three-fifth of non-tech global capability centre (GCC) demand in 2025, as companies increasingly moved beyond transactional work to give their India centres ownership of more complex business functions.Demand for this cohort of professionals surged more than 50% to 207,882 roles in 2025 from 138,350 a year earlier, showed a study by staffing firm Quess Corp.Overall non-tech

Open Questions

  • Which specific industries are driving the increased demand for mid-level professionals in non-tech GCCs?
  • What are the average salary ranges for these 7-to-12-year-experience roles in 2025?
  • How is the supply of qualified professionals matching this surge in demand?

Related Topics

global capability centre
OrganizationsQuess Corp
PlacesIndia
Topicsgccnon-techindiaquess corpworkforce demandmid-level professionals
This article was originally published by Economic Times.

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