Small parts can come off: Tonies is recalling Helene Fischer's figure

No music by Helene Fischer for children with Toniebox: In order to be able to listen to the pop singer's children's songs with the device, a corresponding figure must be placed on the box. But that of all things poses a suffocation hazard. The company responds immediately.

The audio figure manufacturer Tonies is recalling the product “Helene Fischer – The Most Beautiful Children’s Songs”. Because small parts of the Tonie may come off during use, this could pose a choking hazard, the Düsseldorf-based company warned in a statement. “We understand what news like this means to parents and we take it very seriously.”

Anyone who owns this Tonie should put it out of the reach of their child and from now on not use the item anymore, but rather return it. This should also be done if no abnormalities have been found in the figure so far. “The error pattern does not occur with every Tonie and may not be easily recognizable,” warned the manufacturer.

According to initial indications, the product was examined closely and production and delivery of the Tonies were stopped. The recall that has now also been initiated only affects the figure with item number 11003054. "There is no indication that another Tonie could be affected in a similar way."

Customers are requested to contact either their retailer or Tonies GmbH directly for an exchange or refund. A returns portal will soon be available on the company’s homepage.

Buyers have the choice between refunding the price and replacing the product with an alternative, available Tonie figure from the current range, the manufacturer explained. In this case there is a voucher equal to the purchase price for the Tonies online shop. The company bears the return shipping costs.