
Democratic Progressive Party member Hsieh Jia-yi questioned and pointed out that Taichung buses were seriously out of service and the official APP information was inaccurate. Transportation Director Ye Zhaofu responded that he would understand the case and adjust the road network and increase transportation capacity.
AI-generated summary
Taichung City buses have long faced problems such as insufficient driving and unstable schedules, which has aroused questions from lawmakers and the public.
Taichung City's serious bus off-duty situation has been criticized. Democratic Progressive Party Central City Councilor Hsieh Jia-yi pointed out at the General Municipal Inquiry today that Taichung citizens do not take the bus, but that Taichung City's buses are distrustful.
Transportation Director Ye Zhaofu said that the case will be investigated. In addition, due to insufficient driving, buses are off-duty. In addition to requiring operators to increase driver wages and increase driver benefits, transfer centers have been gradually opened. The bus road network is currently being adjusted. 240 and more than 10 respective road rights are being screened to increase transportation capacity.
Councilor Xie Jiayi said that in addition to public feedback, it can be found from online social media that people often encounter problems such as bus schedule cancellations, off-duty services, and inaccurate dynamic information. This is not a problem of a single bus or passenger transport company, but the overall system needs to be improved.
Xie Jiayi questioned that the city government has repeatedly stated that it is aware of the problem and has invested resources, but it cannot see the actual effectiveness of the improvement. Passengers will still encounter repeated cancellations, departures and long waiting times. The Transportation Bureau should propose future improvement directions instead of blaming the problem on a single case.
In addition, Hsieh said that the Transportation Bureau often said that people get wrong bus information by downloading unofficial versions of the APP. However, she has received complaints from people that even if they use the "Taichung GO" APP, the information is still inaccurate, the bus that is about to arrive suddenly disappears, or the waiting time is inconsistent with the actual situation. It is requested that the current information disclosure mechanism of bus schedule changes be reviewed so that "canceled flights", "abnormal departures" and actual arrival information can be provided to all passengers more immediately and clearly.
Hsieh emphasized that as long as the bus schedules are inaccurate and unstable, citizens will turn to private transportation and require the city government to improve Taichung’s bus problems so that bus services can be more stable and reliable.

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