
国庆假期期间,多名游客反映在景区使用共享充电宝、寄存柜等租赁服务时,系统显示押金已退还但未到账,押金被转入平台小程序余额或长期未返还。投诉平台相关投诉超千条,专家指出商家擅自更改退款路径涉嫌违反消费者权益保护法及电子商务法,建议用户自查押金去向并通过12315或全国消协智慧315平台维权。
AI-generated summary
国庆假期期间,景区租赁服务如共享充电宝、寄存柜等使用量增加,部分消费者在归还设备后发现尽管系统显示押金已退还,但资金未返回原支付渠道,而是被转入平台小程序余额或长期未到账。
国庆假期结束,这个假期里你有没有使用景区提供的各种便民租赁服务?如果有的话,赶紧自查——你的押金可能已经被平台“偷走了”。
最近,不少消费者发现,部分景区的寄存柜、共享伞具、充电设备等,归还时明明显示"退款完成",押金却没有直接退回原支付渠道,而是转入平台小程序余额,需要用户自行提现;有的甚至凭空蒸发,根本未见入账。
显示“退款成功”但钱没到账
不少游客已经踩坑
这个国庆假期
陕西的孟女士在一处景区租用共享充电宝
支付了99元押金
归还充电宝时
系统提示押金已退回
然而当她核查账户时才发现
并没有收到这笔退款
孟女士咨询客服
对方表示是因技术原因
造成退款未能到账
随后为孟女士办理了押金退还
对此孟女士发出了“灵魂拷问”↓
孟女士:系统有问题是可以理解,但是问题就出现在钱没有退回来,为什么会给我一个退还成功的信息提醒?我觉得这个是非常不合理的。
还有不少游客
遭遇了另一种押金“隐身”套路
时隔16个月
才发现押金一直在被“代管”
四川的鹿女士
去年曾使用过租赁服务
小程序提示退款成功后
她并没有特别留意退款去向
直到在网上看到相关投诉帖后
她才发现自己的押金
被存入了小程序的余额里
时间长达16个月
并且想要提现
还需要额外提供银行卡等信息
手续非常烦琐
相关投诉近千条
长期居高不下
在投诉平台上
未收到租用充电宝的押金等相关投诉
已有超千条
投诉内容高度一致
“押金不退”“商家失联”“多次提现申请失败”“显示退款但押金并未到账”
商家擅自改变押金退款路径
长期收割用户资金
一笔几十元的押金,单看微不足道
但乘以千万级用户
就是一笔可观的资金
专家介绍
部分商家正是利用单笔押金
金额小、易淡忘的特点
以小字、隐藏服务条款
虚假的“退款成功”提示等方式
擅自更改押金退款路径
长期积淀用户押金占便宜
△商家以浅色小字隐藏退款路径
除此之外
通过将用户押金留在平台内
还可以诱导消费者再次消费
并将本应由经营者承担的操作成本
完全转嫁给消费者
商家侵占用户押金
涉嫌违规
《中华人民共和国消费者权益保护法实施条例》
及《中华人民共和国电子商务法》规定
符合退还条件的押金
经营者应当及时退还
没有权利单方变更退款路径
增加额外的操作门槛
此外,页面提示“退款成功”
资金却未原路返还
还涉嫌虚假宣传
三步自查
别让你的押金“沉睡”
国庆出行归来
如果使用过
寄存柜、充电宝等租赁服务
别急着把假期翻篇
以下三步
自查是否有押金被“吞”了
↓↓↓
如遇商家拒绝退款
或者失联、小程序下线等情况
法律专家建议
消费者可优先向交易平台投诉
要求平台披露商家信息并介入处理
若平台拒不回应
可直接拨打12315热线或通过
“全国消协智慧315平台”
提交投诉
由消费者协会介入调解
国庆假期画上句号
记得打开手机查看这笔“账”
也提醒相关商家
少一些“套路”,多一点真诚
AI outlook — possibilities, not facts
监管部门将对景区租赁押金未退问题进行专项整治
Likely · Within months
受影响消费者将通过12315或消协平台提交更多投诉
Very likely · Within weeks

Harbin Ice and Snow World Co., Ltd. was approved by the National Standardization Administration of China to officially serve as the secretariat and domestic technical counterpart of the International Organization for Standardization's Artificial Ice and Snow Landscape Technical Committee (ISO/TC358). This is the first ISO technical agency secretariat in China's ice and snow industry, marking the world's first professional international standardization technology organization for artificial ice and snow landscapes to be established in China.

In response to the growing demand for PCB and CCL in the end market, Lianmao (6213) has accelerated the expansion of production capacity in Thailand and Wuxi, Jiangxi, China. It is estimated that the group's monthly CCL production capacity will reach 5.7 million pieces by the end of this year and increase to 9.15 million pieces in 2029, an increase of 60% within three years. The Thailand factory has benefited from LEO satellite applications, and the Jiangxi Wuxi factory will contribute major production capacity after expansion and enter the AI data center for high-end substrate material certification.

Rongcheng Electric (3416)’s revenue in September was 535 million yuan, a monthly increase of 31.8% and an annual increase of 95.9%, setting a new monthly high in history. Driven by large orders for edge AI, semiconductors and autonomous autonomous autonomous vehicles for defense, management is optimistic that growth momentum will continue, and expects operations to record new results next year. Today, the stock price rose 9.17% against the wind, temporarily trading at 184.5 yuan, with a trading volume of 1,598 contracts. The company will continue to strengthen the production, assembly and marketing layout in the United States, South Korea and Japan, deepen the management of key customers, and accelerate the integration of the European market.

The minutes of the Federal Reserve meeting released a hawkish signal. U.S. bond yields and the U.S. dollar both rose. The Taiwan dollar exchange rate fell below 31.8 yuan against the U.S. dollar, hitting a low of 31.885 yuan. Taiwan stocks fell in early trading, with foreign investors overselling for two consecutive days and the market reassessing the possibility of the Fed maintaining high interest rates for longer.

The logistics network is a composite infrastructure composed of hub nodes, backbone channels, equipment vehicles, rules and standards, and information data, aiming to improve the efficiency of cargo transportation. Although the transportation network is developed, problems such as poor connection of transportation modes and inconsistent standards still exist. The current construction focus is on optimizing nodes, opening up data, cultivating full-service enterprises, and realizing the transformation from point-and-line layout to chain-network integration.

Universal Crystal's Novara, Italy factory began partial resumption of work on September 14, and epitaxy process shipments have begun. Taiwan stocks fell more than 600 points during the session, and Global Crystal's stock price once hit the limit, falling 8.23% at 11:18 am. The company stated that the impact of the fire has been effectively controlled, but it will still affect revenue and production capacity allocation in the short term. The three major legal entities sold a total of over 1,014 tickets yesterday.